Martha Rosenberg: Is Nation's Love Affair with Starbucks Over?

A BUZZFLASH GUEST CONTRIBUTION
by Martha Rosenberg

The 90s had Cheers style bars where everyone knew your name; the 00s had Starbucks where everyone knew your Venti No Foam No Whip Double Mocha Skim Frappuccino.

How Bucks convinced millions of Americans they had a Macchiato deficiency that required $5 and 500 calories a day to treat is pure marketing genius.

Car designers molded "Grande grottos" into dashboards, "meals; other" became budget busters and caffeine residues in the waterways from coffee vendors -- and even coffee drinkers an hour after they drank -- made headlines in Portland.

Now as Starbucks closes 600 locations and the national Javathon peaks, what about these Starbucks' traditions?

Power Apron Jobs
In the 90s, "power apron" jobs such as Starbucks and Kinko's were hot because they offered health coverage and tuition reimbursement and, unlike bar jobs, you didn't have to sweep up cigarette butts. But six months after a Bucks tour, most baristas say espresso drunks are worse than their tavern counterparts because they don't tip, get mellow, leave change on the counter, or know any Irishman jokes.

Size Lies
Just like Vegas casinos are clock free zones, Starbucks are weights-and-measures free zones. No one feels deprived with a small; it's a "tall." No one has to order a pint -- as in brandy, IV, or motor oil -- it's a "grande." Who would have thought in the days of Mr. Coffee and Dunkin Donuts, people would drink a thermos worth of coffee at one sitting? Asking for "room" in the cup but not in their stomach?

Driving While Cranked
Is it a coincidence that road rage debuted in the 90s just as 300 mg caffeine drinks from Starbucks did? Maybe instead of Hang Up and Drive, bumper stickers should say Detox and Drive. And how about the traffic jams caused by Cherokees, Navigators, and Pathfinders circulating for the one spot in front of a Bucks? And creating toxic plumes at the idle zones known as drive-through Starbucks?

No Kids; No Gray Hair
Often accused of gentrifying, Starbucks have few young or old patrons either. Kids are absent because they don't drink coffee and if they broke the $229 ceramic coffee bean grinder, their parents would be in deep doo-doo. But seniors? They're absent because they lack the high powered jobs in which to channel their caffeine high -- "after a one time performance and management fee" -- and balk at paying gallon-of-gas prices for a beverage. Of course there are some gray heads on the other side of the counter. (see: second careers; lower expectations)

Loitering With No Intent To Buy
Which came first, the "officeless" or Starbucks? Cyber squatters -- texting their BFFs, perusing YouTube, editing their top friends list -- created critical mass when Bucks first opened. Management even pitied the laptoppers who'd never had their own cube, received a memo from a group VP or told a receptionist, "I'm at lunch." But the officeless suck more laptop juice than they spend on the occasional Ethiopian blend. Worse, they schedule job interviews in their Starbucks' "office," in which they declare that they want to "utilize" their communication skills while other patrons try not to laugh.

The Pause that Fattens
Because of the caffeine, sugar, and mocha jolt, many think of Starbucks as a fitness aid and have one before, during, or after their workout. But at 200 to 600 calories -- before the scone -- the energy a Bucks' beverage imparts doesn't work off its own calories, even after a hour on the treadmill. You end up addicted to the gym -- and Starbucks.

A BUZZFLASH GUEST CONTRIBUTION

Martha Rosenberg is a Staff Cartoonist for the Evanston Roundtable.

 


Technorati Tags:

Better than Starbucks!

A 20 year-old entrepreneurial college student in my town has started up an eco-friendly coffee business, and his product (Luke's Brew) is delicious! You can read all about it (and order some) here:

http://lukesbrew.blogspot.com/

(Note his funny post about Starbucks here: http://lukesbrew.blogspot.com/2008/07/real-cause-for-starbucks-closures.html)

Disclaimer: No, I'm not related to Luke nor otherwise invested in the product - I'm just a satisfied Luke's Brew customer.

Not to Get All Libertarian Here - But If You Don't Like It

Don't Buy It!

What made Starbucks' such an effective company was its combination of consistent quality coffee (and when you travel a lot, you really appreciate an actual cup of fresh-brewed coffee that won't upset your stomach!) and its "liberal Capitalism". That latter image is getting awfully tattered of late due to Starbucks' unwillingness to switch over to Fair Trade Organic coffees and teas (they'll have a token "Fair Trade" brand in their stores which is rarely, if ever, sold in their drinks), MicroSoft-style monopolistic anticompetitive business practices (especially against Mom & Pop coffee shops), and their reluctance to offer more in the way of slimmed-down coffees and teas.

On the other hand, part of what you don't like about Starbucks is what I think is their best feature - coffee bar as community hangout and safe zone for business and personal meetups. Again as someone who travels a lot, it's great to know I can go into just about any Starbucks with my laptop and find a wifi connection (as you go to the center of the country, sometimes it's the ONLY public wifi place in town!), or have a meeting somewhere that's clean, comfortable and safe.

While I wish Starbucks lived up to their stated ideals more in so many ways, I don't feel the same air of malignancy emanating from them that I get from MicroSoft, say - or especially WalMart.

I should have seen the state of the nation in the coffee grounds

I used to work at a retail coffee, tea and spice store in the mid 70's when Starbucks was a small coffee roaster in Seattle. We would call them with an order and would get the fresh roasted (not fresh burned) coffee in a few days. This was way before retail espresso stands on every corner, even in Seattle. We were in Missoula, and the coffee was mostly for use in Melitta drips, or some of the simple stove top espresso makers. We did get a lot of people a taste for better coffee than available in the stupormarkets.

Starbucks eventually ended up with competition, and would often buy them out(such as Stewart Brothers known now as Seattle's Best, and bought by *bucks), ending up with what I have thought was the production of the most overpriced mediocre cup of joe I have had since the overpopulation of mediocre espresso purveyors. The embracing of the corporate coffee house, to the detriment of the independent, locally responsive one, should have shown me how much I don't understand the american public. Sheep. Starbucks started out great, funny and personable people, providing a good cuppa. People may now try a local joint, look for equal exchange coffee, very good. Joe and Sugar's in La Grande, Oregon has great local roast. I am sorry for the staff at Starbuck's, at least they had some benes.

Make your own lattes at home, if you need them.

Arrivederci Starbucks

Every time I visit a Starbucks I swear it will be my last. The shots are still tiny, the baristas are acting all disney character (overly chirpy), the pastries still suck, and my last tall "iced" Americano came piping hot. When I asked the barista about it, she said "oh I put the ice on the bottom". Thankfully living in Seattle I have many other choices for coffee, and find better quality and service at most of them. Starbucks counted on customer loyalty and name recognition instead of maintaining a quality product and good customer service - a typical corporate attitude that eventually wears out.

Charities will need a fresh line

If I can be allowed a "You kids get off my lawn" moment, I can remember when $50/YEAR was a working class charity donation. Over the last several years I've gotten REALLY SICK of hearing that $100/MONTH is "just a coffee every morning".